What Information We Collect
Depending on the service, we may collect the following categories of information:
- Protected Health Information (PHI) (e.g., name, date of birth, medical record numbers)
- Personally Identifiable Information (PII) (e.g., address, phone number, email)
- Emergency response records or other data submitted through our systems
How We Use Your Information
We may use your information to:
- Communicate with authorized health professionals
- Fulfill reporting obligations to authorized government agencies
- Ensure system and service performance
- Respond to legal or regulatory requirements
We do not sell or rent your information.
How We Protect Your Information
We implement administrative, physical, and technical safeguards to:
- Protect your data from unauthorized access
- Encrypt data at rest and in transit
- Restrict access only to trained, authorized personnel
Sharing and Disclosure
We may share your information only with:
- Authorized health or emergency service providers
- Government agencies as required by law
- Subcontractors and partners bound by confidentiality agreements and HIPAA compliance
Your Rights
If you are a patient or individual whose data we maintain, you may:
- Request access to your data
- Request corrections
- File a privacy complaint
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions or concerns about this Privacy Notice, please contact:
STRAC Privacy Officer
info@strac.org
2102335850
7500 W US Hwy 90 Ste 200
San Antonio, TX 78227
HIPAA Compliance
This Privacy Notice is provided in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and relevant state laws. STRAC maintains active compliance with HIPAA Security and Privacy Rules.